Tips on Business Communication Strategy and Managing Conflict as well as tips for navigating Tough Conversations.
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So, study’s show having goals is key to success. According to all the experts they must be SMART. Specific, Measurable, Achievable, Realistic and anchored within a Time Frame.
There’s two other key elements that increase your odds of achieving to 76%. What are they? And what are the key four goals each employee needs to have if you want your company to grow fast?
SuccessToolChest helps businesses communicate better with their people. Communicating the right information, at the right time, to the right person, in the right way ensures the success of your business. The right information today is goals and it nee and confidence, offering support, and do it with every employee.
Thanks for watching and reading. Warm regards,
Here's a detailed feeling list to help you identify emotions. Sometimes people get stuck deciding what their feeling, and articulating them. Expressing feelings accurtately is key to good interpersonl skills. This list is from the Center for NonViolent Communications. CNVC.org
Download the 'Guide to Plan and Design your Crucial Conversations. https://www.successtoolchest.com/HIP%20Effective%20Communication%20Skills Learn how to appraoch the person who is not a good listener. Learn the CONTACT 20-20 method to help someone improve their active listening skills.
Plan your conversation, get an opinion from a mentor, adjust your plan, do the talk, and then debrief what happened in the tough talk with your mentor. As we practice effective communication skills we get better.
Remember to humanize the other person before starting the conversation. Your objective is to share your authentic Human Interaction Process with them and find about about their's in relationship to this particular situation or circumstance.
You want to get them to admit they could be better at listening and to give you perission to correct them when it happens in the future.
In this communications training video we give you communication strategies to help you plan and navigate the difficult conversation with someone who is illogical or irrational. We use the Human Interaction Process as a tool to navigate the situation with effective communication strategy.
Watch this video to build your interpersonal communications skills.
How to find common intentions to help with conflict prevention, conflict management and resolution, or difficult conversations. Training from CONTACT 20-20, an effective communications solution that gives you 120+ best practice communication skills, tools and techniques, including the Human Interaction Process, the HIP. If you have a difficult conversation coming up, see if our cutting edge communications course is for you.
What is not an accurate feeling statement? - today's 'Best Practice Communication Skills' HIP Tip.
A HIP Tip is a Snippet from the CONTACT 20-20 communication course to help you improve your skills for crucial conversations, conflict management/resolution or corrective conversations.
Today’s Tip is about the Human Interaction Process’. You know, this is something I think should be taught to all of us in High School. It's how people communicate.
CONTACT 20-20 is the interpersonal communication system & procedure that can help your teams get through those tough talks quicker & easier so they can get on with what matters. Serving effectively, whether its an internal or external customer.
SuccessToolChest offers Effective Communications Solutions training for your business and your team. Elevate your team’s communications skills for crucial conversations and tough talks so your team is synchronized and serving to the best of their...
Welcome to Help Me Communicate.
This week I’m I’m introducing and releasing the 19th video in the new multi-media and animated CONTACT Communications Program for becoming a Great Communicator and Leader. This is the last video in the CONTACT program with the exception of the bonus videos. Its part 2 of module 7.
The 2nd “T” in CONTACT Stands for Take it to the next level. Taking a sensitive, important to correction conversation to the next level means finding common intention, getting agreement and commitments and solidifying them. In the video below, I show you how.
I share 6 steps for effective mediating in this video and it will help you mediate your own sensitive and important conversations so you can take them to the next level.
If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to be really good at finding common intention, getting agreement, commitments and...
Hi All, I’m Mike
This week I’m I’m introducing and releasing the 18th video in the new multi-media and animated CONTACT Communications Program for becoming a Great Communicator and Leader. Its part 1 of module 7.
The 2nd “T” in CONTACT Stands for Take it to the next level. Taking a sensitive, important to correction conversation to the next level means finding common intention, getting agreement and commitments and solidifying them.
In this video I explain what primary and secondary intentions are and how to find common intention. Finding common intention takes finding common ground to another level in a tough communication situations.
Learn all about intentions in part 1 of module 7 in CONTACT.
If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to be really good at finding common intention, getting agreement, commitments and solidifying them.
The basic human needs and intention list below can help you find common ground with almost anyone.
We all have Needs and they are expressed and realized through our Intentions. When you want to find common ground, understand that the other person has basic needs that he or she wants fulfilled. Use the following list to help you explore with them what they are and what he or she wants. What their intention is. When you do this you will have a better understanding of them and it will be easier to find common ground and negotiate compromise.
Basic needs of Humans:
We want CONNECTION:
to know and be known
to see and be seen
to understand and
We want PHYSICAL WELL-BEING
Welcome to Help Me Communicate.
This week I’m introducing the release the 17th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.
The 2nd “C” in CONTACT Stands for Common Ground — Find it. Finding common ground is key to great communicating and leading. Learn the last 7 steps in finding common ground in today’s CONTACT video.
When you learn to find common ground quickly, you’ll become a great communicator.
If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll also have to be really good at getting people into a “yes” frame of mind. The Finding Common ground Module of CONTACT shows you how. You’ll also learn how to take ‘Seek first to understand then to be understood” to another level in this video.
Do you want to have a positive effect on those you...