Communicate to Transform - Vlog/Blog

What is not an accurate feeling statement? - today's 'Best Practice Communication Skills' HIP Tip.

A HIP Tip is a Snippet from the CONTACT 20-20 communication course to help you improve your skills for crucial conversations, conflict management/resolution or corrective conversations.

Today’s Tip is about the Human Interaction Process’.  You know, this is something I think should be taught to all of us in High School. It's how people communicate.

CONTACT 20-20 is the interpersonal communication system & procedure that can help your teams get through those tough talks quicker & easier so they can get on with what matters. Serving effectively, whether its an internal or external customer.  

SuccessToolChest offers Effective Communications Solutions training for your business and your team.  Elevate your team’s communications skills for crucial conversations and tough talks so your team is synchronized and serving to the best of their ability.

Learn about active listening skills, r...

Hi everybody,

Welcome to Help Me Communicate.

This week I’m I’m introducing and releasing the 19th video in the new multi-media and animated CONTACT Communications Program for becoming a Great Communicator and Leader.   This is the last video in the CONTACT program with the exception of the bonus videos. Its part 2 of module 7.

The 2^nd “T” in CONTACT Stands for Take it to the next level. Taking a sensitive, important to correction conversation to the next level means finding common intention, getting agreement and commitments and solidifying them. In the video below, I show you how.

I share 6 steps for effective mediating in this video and it will help you mediate your own sensitive and important conversations so you can take them to the next level.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to be really good at finding common intention, getting agreement, commitments and solidifying them.   

Do you want to ha...

Hi All, I’m Mike

This week I’m I’m introducing and releasing the 18th video in the new multi-media and animated CONTACT Communications Program for becoming a Great Communicator and Leader.   Its part 1 of module 7.

The 2^nd “T” in CONTACT Stands for Take it to the next level. Taking a sensitive, important to correction conversation to the next level means finding common intention, getting agreement and commitments and solidifying them.

In this video I explain what primary and secondary intentions are and how to find common intention. Finding common intention takes finding common ground to another level in a tough communication situations. 

Learn all about intentions in part 1 of module 7 in CONTACT.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to be really good at finding common intention, getting agreement, commitments and solidifying them.    

Do you want to have a positive effect on those you work with, live w...

Welcome to Help Me Communicate.

This week I’m introducing the release the 17th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

The 2nd “C” in CONTACT Stands for Common Ground — Find it. Finding common ground is key to great communicating and leading. Learn the last 7 steps in finding common ground in today’s CONTACT video.

When you learn to find common ground quickly, you’ll become a great communicator.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll also have to be really good at getting people into a “yes” frame of mind.  The Finding Common ground Module of CONTACT shows you how.   You’ll also  learn how to take ‘Seek first to understand then to be understood” to another level in this video. 

Do you want to have a positive effect on those you work with, live with and play with? Become a great communicator and leader in all aspects of your life usi...

Welcome to Help Me Communicate.

This week I’m introducing the release the 16th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

The 2nd “C” in CONTACT Stands for Common Ground — Find it. Finding common ground is key to great communicating and leading. Learn the 1st 2 steps in finding common ground in today’s CONTACT video.

When you learn to find common ground quickly, you’ll become a great communicator.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll also have to be really good at getting people into a “yes” frame of mind.  The Finding Common ground Module of CONTACT shows you how.   

Do you want to have a positive effect on those you work with, live with and play with? Become a great communicator and leader in all aspects of your life using the CONTACT system. When you do, you will attract more successes in every aspect.

It’s your responsibility to...

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 15th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 3 techniques for Reflective listening in this part of CONTACT to help you effectively Affirm and Clarify what the other person is saying and meaning. ‘A’ in CONTACT stands for Affirm and clarify to make sure your interpretation is right. Use reflective listening. Learn 3 techniques for reflective listening.  

When you learn to be a great questioner and listener, you’ll become a great communicator in sensitive, crucial and corrective conversations.

Do you want to have a positive effect on those you work with, live with and play with? Become a great communicator using the CONTACT system. When you do, you will attract more successes in every aspect of your life.

You’ll naturally be using these techniques at times already. But when emotions run deep, the stakes are...

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 14th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 17 tips for active listening in this module 4 of the CONTACT Communications Program. ‘T’ in CONTACT stands for Tune in and actively listen. Learn to do it effectively in important, sensitive or corrective conversations.

You’ll naturally be using many of these tips already. But when emotions run deep, the stakes are high and the conversation is important, we can be off balance and our good skills can go out the window. It takes awareness, know how, discipline and effort to get back on track in a crucial conversation and it’s good to have the lists for reminders.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to become a good listener to truly make the other person feel like you’re interested in th...

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 13th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn about the Power of Asking and why it’s so important to effective communications, in module 3 of the CONTACT Communications Program for becoming a great communicator and leader.

‘N’ in CONTACT stands for Notice the other person, step 3 in CONTACT.  It fits right into Stephen Coveys rule to Seek first to understand, then to be understood. How do you do it authentically and effectively?

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to become a good questioner to truly make the other person feel like you’re interested in them.  That you notice them and care.   

Questions are key to navigating important conversations.  

Do you want to have a positive affect on others you work with and those you lik...

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 12th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 11 tips for effective voice tone and talking speed today. Voice tone and talk speed are keys to effective communicating.

Tone easily changes the meaning of statements and questions.

Talking speed affect your listeners interest and comprehension.   

Be aware of them and control them if you want to be a great communicator and leader in sensitive, crucial and corrective conversations. 

Words are key. Voice tone and speed can drastically alter how those effective words are communicated and interpreted. 

We can use wise word choice and still screw up our communications with the wrong body language, facial expression and voice tone and talk speed. Last week I shared the video on body language and facial expression. Do a review anytime.

This week learn 11 tips for ...

Hi all Happy new year.

I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 11th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 10 tips for positive and effective body language and facial expression. Body language and facial expression are keys to effective communicating and some claim it makes up over 70% of communications. 

Be aware of it and control it if you want to be a great communicator and leader in sensitive, crucial and corrective conversations. 

We’ve gone through 7 parts of outing yourself wisely using effective word choice. Words are key. Body language and facial expression can drastically alter how those effective words are communicated and interpreted. 

That’s why people say body language, facial esxpressiona nd voice tone make up 70% of communications. Because they change definitions of our words. 

We can use wise word choice and still screw up our commu...