Communicate to Transform - Vlog/Blog
Tips on Business Communication Strategy and Managing Conflict as well as tips for navigating Tough Conversations.
CHOOSE YOUR FREE GIFT!
what happens if you make a mistake and what to do so you can turn it into a benefit.
What to do if you make a mistake so you can turn it into a benefit.
Have you ever had a time where you did something wrong, or said the wrong thing, and worried about how to fix it. Ā
When my friend Roger says something he later wished he hadnāt, he says he had an āopen mouth, insert foot momentā.
When you make a mistake, do what Successful People do!
- Admit your mistake!
- Fix it Now! Don't wait!
- Learn from your mistake!
People admire people who admit their mistakes, fix them and learn from them. If you want to build trust in any relationship, own the mistakes you make, fix them and learn from them.
Weāve all made mistakes. There is an opportunity to turn it into a benefit when we handle the situation with integrity and honesty.
When I owned cellular phone stores, often mistakes were made by inexperienced sales and service people managing expectations.
Once, a customer was so angry, he wanted to cancel everything after two days of using his phone. He was causing a ruckus in...
