Tips on Business Communication Strategy and Managing Conflict as well as tips for navigating Tough Conversations.
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How to Develop Empathy. The most important connection tool for communications.Â
Do people shut off or get defensive when you are communicating in a sensitive situation? Do you struggle finding common ground in conflict? Empathy breaks barriers and takes down defensive walls. Empathy is a key ingredient in finding common ground.Â
I watch people struggle with finding common ground and getting others to agree to solutions often.
What’s the road block? Most often its people’s inability to empathize and connect.
When the situation is sensitive do people shut off to you?
When there is conflict to you find yourself arguing and getting nowhere?
If this is a situation you find yourself in, it would be wise to develop your ability to empathize.
How do you do it?
Think of a time when you felt like the other person didn’t understand you and judged you negatively without listening. How did you feel? You likely felt unimportant, negated, or like the other person just doesn’t get it? Maybe y...
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