Tips on Business Communication Strategy and Managing Conflict as well as tips for navigating Tough Conversations.
CHOOSE YOUR FREE GIFT!
Do you use âYouâ statements?
Yes or yes. I havenât met anyone yet who doesnât and Iâve been paying attention for over 30years, since I took my first leadership communications and conflict management course.
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Has someone ever told you the right way to use âYouâ statements?
My wife was recently told by a colleague that she could be better with her âYouâ Statements, so we brainstormed and I thought I would share what we came up with.
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Sheâs a great communicator in most ways. One of her best traits is that sheâs willing to acknowledge when sheâs made a mistake and she goes back to clarify and resolve when she makes a mistake. After thinking about it, she plans her 2nd conversation for resolve and it works 99% of the time. Going back to resolve something youâve communicating incorrectly takes courage and resilience.
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Good communication skills and habits help build resilience and courage. Do you want more resilience? Do you want more courage?
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Give a good communications effort...
The most important step in communications with anyone, and its easy.
This is part of the 'Help Me Communicate' Video Series.
You can learn effective communication skills. Every week we will post some tools and tips to help you become a great communicator.
Learn how to manage conflict and how to approach those difficult conversations. Learn effective word choice, questioning techniques and listening skills. go to:
htps://www.facebook.com/effectivecommunicationskills/
for the weekly broadcast at 10 AM mountain time on Wednesdays.
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What do you like to talk about? Things that are of interest to you. Right!
So do most people. The most important technique in communications that everyone can use is asking questions.
Ask Questions: Itâs a 2 step process. Step 2 is listening, both active and reflective.
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Why do we ask questions? When we are connecting our intention is to engage the other person. People like to talk about themselves. It engages them. The more the other person talks t...
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