Tips on Business Communication Strategy and Managing Conflict as well as tips for navigating Tough Conversations.
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Do you use âYouâ statements?
Yes or yes. I havenât met anyone yet who doesnât and Iâve been paying attention for over 30years, since I took my first leadership communications and conflict management course.
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Has someone ever told you the right way to use âYouâ statements?
My wife was recently told by a colleague that she could be better with her âYouâ Statements, so we brainstormed and I thought I would share what we came up with.
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Sheâs a great communicator in most ways. One of her best traits is that sheâs willing to acknowledge when sheâs made a mistake and she goes back to clarify and resolve when she makes a mistake. After thinking about it, she plans her 2nd conversation for resolve and it works 99% of the time. Going back to resolve something youâve communicating incorrectly takes courage and resilience.
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Good communication skills and habits help build resilience and courage. Do you want more resilience? Do you want more courage?
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Give a good communications effort...
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